Job Description


  • Upholds a high level of customer service by projecting a friendly, pleasant atmosphere for customers.
  • Performs various job duties relating to soliciting and processing customer applications, producing membership cards and maintaining the club data base.
  • Must fully understand and explain in detail the terms and conditions of the players club to all members.
  • Responsible for promoting and advising customers of upcoming club promotions and casino calendar activities.
  • Must be knowledgeable in all areas of club activities to include: games, session schedules, rules, regulations, club and casino functions.
  • Must be able to operate telephone systems, computers and various other office equipment.
  • Encodes and embosses membership cards
  • Must possess excellent communication skills and have the ability to rely information clearly and concisely: present ideals, facts and technical knowledge effectively
  • Prepares and distributes various reports on a daily basis
  • Ability to establish and maintain effective working relationship with co-workers and supervisory personnel
  • Ability to perform job effectively in a fast paced, stressful environment.
  • Prepares and distributes various reports on a daily basis
  • Must be able to work in a Casino (smoking) environment
  • Available to work varied hours/days, including holidays and weekends
  • Must be 21 years of age or older
  • Must be able to stand, lift, bend, lift in excess of 50 pounds, and push or pull 100 pounds


  • High School Diploma/GED with a minimum of one-year customer service experience required
  • Casino experience a plus.


Preference will be given to qualified applicants who are members of federally recognized Indian tribes.  To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application.