Job Description

QUALIFICATIONS AND DUTIES:

  •  Over sees operations of the Fortune Club.
  • Establishes collateral for payment to hosts/hostesses under the direction of the Marketing Director
  • Performs various assigned duties relating to promoting department events, activities, and special promotions
  • Must be knowledgeable in all aspects of slot promotions, rules, regulations and club operations
  • Coordinates with other enterprise departments and managers regarding guests’ requests as needed. Ability to effectively communicate with We-Ko-Pa resort regarding patrons requests for overnight stays
  • Must have customer service management experience and possess exceptional customer service skills.
  • Must be able to work flexible schedules, meet attendance standards and work long hours when necessary.
  • Trains and ensures staff adherence to policies and procedures at all times.
  • Must possess excellent oral and written communication skills and have the ability to exchange information clearly and concisely; present ideas, facts and technical knowledge effectively.
  • Ability to perform effectively in a fast paced environment.
  • Establishes and maintains a high level of customer service.
  • Prepares, organizes, analyzes, and distributes various club and transportation reports
  • Ensures all department information is accurately and confidentially maintained
  • Performs other duties as assigned
  • Must be able to lift in excess to 50 pounds and push or pull 100.
  • Must be able to obtain and maintain State/Tribal License (including extensive background check).
  • Must pass pre-employment drug test.
  • Must be 21 or older

EDUCATION AND/OR EXPERIENCE:

Associates/Bachelor’s Degree and/or 5 plus years of marketing experience

 

INDIAN PREFERENCE:

Preference will be given to qualified applicants who are members of federally recognized Indian tribes.  To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application.