Job Description

QUALIFICATIONS AND DUTIES:

  • Provides exceptional guest service to both external and internal guests by maintaining and exhibiting the Casino Resort We-Ko-Pa Way Service Standards

         -Smile and Greet

         -Name and Meet

         -Thank you and Goodbye

  • Responsible for keeping all lobbies and public facilities (restrooms, telephone/computer area, front desk, and offices) in a neat and clean condition to the standards required
  • Promotes a positive image of the property to guests. Be pleasant, honest, friendly, and be able to assist guests with requests and problems.
  • Report any damage or missing items to the Housekeeping Manager
  • Maintain equipment and work areas, including key security
  • Ability to deliver high levels of service with attention to detail
  • Demonstrate integrity and a strong work ethic
  • Must be able to work flexible schedules including evenings, weekends, and holidays
  • Physical requires necessary include walking, standing, bending, lifting, sitting, and reaching
  • Ability to work in moderately noisy work environment for long periods of time and communicate effectively in this environment
  • Must be able to lift a minimum of 50 pounds on occasion
  • Must be able to push or pull a minimum of 100 pounds
  • Must pass pre-employment drug test.
  • Performs other related duties as required

EDUCATION AND/OR EXPERIENCE:

  • High School Diploma or GED preferred
  • Minimum one-year housekeeping experience

INDIAN PREFERENCE:

Preference will be given to qualified applicants who are members of federally recognized Indian tribes.  To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application.