Job Description

JOB SUMMARY:

 

To strive to exceed the expectations of our members and guests. To do everything we can to entertain and serve each member/guest one at a time, making them feel as though we are here just for them.

           

EDUCATION AND/OR EXPERIENCE:

 

Two (2) years of restaurant experience required. Minimum of 1 year of food server experience in a high volume restaurant.

 

REQUIREMENTS/DUTIES:

 

  • Provides fast, friendly, professional and responsive customer service to restaurant guests, bussers and restaurant host/hostess.
  • Ensures sufficient set ups for service station, including silverware, china, sugar, creamers, iced tea, coffee according to business levels.
  • Maintains current and accurate information regarding menu (i.e., pronunciation, preparation techniques, seasonings, ingredients and plate presentation). Suggests items to guests based on expressed guest preference. Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.
  • Ensures that all silverware, glassware, flatware are polished, stocked, and set to service standards.
  • Follows all cash handling and gaming guidelines.
  • Ensures proper set up and maintenance of service station, tables, and common areas thought-out all dining rooms.
  • Knowledgeable in all liquor and wine service along with all state laws pertaining to sale and service of liquor and alcoholic beverages.
  • Delivers prepared food to the appropriate guest within three minutes of completed production of order.
  • Assists as necessary, in bussing, cleaning and setting tables.
  • Completes assigned side work.
  • Must be knowledgeable on all health department regulations.
  • Must pass math exam.
  • Follows all cash handling procedures.
  • Must have valid food handler’s permit.
  • Must have valid title 4 training.
  • Performs other related duties as required.
  • Must be able to lift in excess to 50 pounds and push or pull 100.
  • Must be able to obtain and maintain State/Tribal License (including extensive background check).
  • Must pass pre-employment drug test.
  • Must be 21 or older.

 

 

WORK CONDITIONS:

While performing the duties of this job, the employee is required to:

 

  1. Balance, bend, reach, stand 67-100% of work day.
  2. Hold/carry, stoop, twist and walk for 67-100% of work day.
  3. While working on casino floor, employee is exposed to high level of second hand smoke and noise daily.

 

INDIAN PREFERENCE:

 

 

Preference will be given to qualified applicants who are members of federally recognized Indian tribes.  To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application.